Frequently Asked Questions
Everything you need to know about your Ambrane experience.
How long does it take for my order to be delivered?
Orders are typically processed within 24 hours. Depending on your location, delivery usually takes 3-5 business days across India.
What is the warranty policy on Ambrane products?
Most Ambrane products, including power banks and chargers, come with a 180-day to 365-day limited warranty against manufacturing defects.
How can I track my shipment?
Once your order is dispatched, you will receive an SMS and email with a tracking link and AWB number to monitor your package in real-time.
Can I return a product if I am not satisfied?
We offer a 7-day return policy for unused products in their original packaging if they arrive damaged or are not as described.
What payment methods are accepted?
We accept all major credit/debit cards, UPI, Net Banking, and Cash on Delivery (COD) for most pin codes.
How do I claim a warranty for a faulty device?
You can raise a service request through our website's 'Register a Complaint' section or visit any of our 400+ service centers across India.